Cmo se inicia la computacin de uso personal Computacin en Venezuela Qu es una PC Timeline de la PC http://Arstechnica.com/features/200/!2/total"share/!/ http://###.e#ee$.com/small"%usiness/hp"leno&o"dell"see"fall"in"pc"sales"in"second"'uarter.html http://###.elnue&odia.com/tecnolo(ia/tecnolo(ia/nota/enpicadalas&entasdecomputadoras'uenoseanapple"20)2!0)/ *utsourcin( +eparacin de hard#are ,er&icio al cliente http://-lo(.laptopma(.com/laptop"%rad"ratin(s Customer ./perience 0C12 ,atisfaccin del Cliente ,oporte tcnico Cate(or3as del soporte tcnico *utsourcin( technical support 4ana(ed ser&ice pro&iders 4ulti"tiered technical support 0Tier !2 0Tier 22 0Tier 52 0Tier 62 Cadena de Valor 0Value Chain2 http://lifehac$er.com/computer"manufacturers"ran$ed"ho#"to"pic$"a"laptop"tha"!67)!6558 https://###.s'uaretrade.com/htm/pdf/,'uareTrade9laptop9relia%ilit:9!!0;.pdf http://###.ma$euseof.com/ta(/computer"dies"learn"parts"fail/ http://linustechtips.com/main/topic/!08286"hu(e"list"of"failure"rates"on"pc"components"french"%ut"i"translated"nearl:"e&er:thin(/