IM443 Simulation Presentation

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Key Take Away Key Take Away Future Direction Future Direction Performance Highlight Performance Highlight Key Decision-Making Factor Key Decision-Making Factor Overall Strategy Overall Strategy Executive Summary 3 3 r d r d  Ranked Ranked  , , fit of 177 689 347 baht wit h , , fit of 177 689 347 baht wit h CAGR CAGR % . is 22 over 12 qua rters % . is 22 over 12 qu a rte rs  Profitability  1 s t st  Ranked Ranked  , , Ear n an investment return tot aling 67 602 016 bah t , , Earn an invest ment ret urn totaling 67 602 016 baht. R O I 2 n d n d  Most invested Company  Most invested Comp any  , , .  With 6 700 000 bah t over 12 qua rters , , .  With 6 700 000 baht ove r 12 qua rters  mount Invested

Transcript of IM443 Simulation Presentation

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Key TakeAway

Key TakeAway

FutureDirection

FutureDirection

PerformanceHighlight

PerformanceHighlight

Key Decision-MakingFactor 

Key Decision-MakingFactor 

OverallStrategy

OverallStrategy

Executive Summary

33rdrd  RankedRanked 

, ,fit of 177 689 347 baht with, ,fit of 177 689 347 baht with CAGRCAGR % .is 22 over 12 quarters% .is 22 over 12 quarters  

Profitability 

11stst RankedRanked 

, ,Earn an investment return totaling 67 602 016 baht, ,Earn an investment return totaling 67 602 016 baht..

ROI

22ndnd Most invested Company Most invested Company 

, , .  With 6 700 000 baht over 12 quarters, , .  With 6 700 000 baht over 12 quarters

 

mount Invested

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OverallStrategy Key Decision-Making

Factor 

Key Decision-MakingFactor 

FutureDirection

FutureDirection

KeyTakeaway

KeyTakeaway

PerformanceHighlight

PerformanceHighlight

Short Term Strategy

enting and taking short-cut to focus on factors that have direct link t

-  Will put graph and r square here

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OverallStrategy Key Decision-Making

Factor 

Key Decision-MakingFactor 

FutureDirection

FutureDirection

KeyTakeaway

KeyTakeaway

PerformanceHighlight

PerformanceHighlight

Long Term Strategy

Focus on the fundamentals!

Profit

Revenue Cost-  Customer Retention-  Customer Acquisition

-  Employee Capabilities-  Reducing Defects

: -al Create a Long Term Competitive Advantag

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OverallStrategy

OverallStrategy

Key Decision MakingFactor  Performance

Highlight

PerformanceHighlight

KeyTakeaway

KeyTakeaway

FutureDirection

FutureDirection

Strategy Map: Relationship between performance measurement and profitability

.1   Initiatives in employee capabilities have high dependencies

 on other objectives

.2   Market share is directly linked to revenue while quality of

.product to expense.3   Customer Acquisition and retention is linked directly to

.market share

.4   Quality of product has linkages to both revenue and cost

.side

:Conclusion Key investment initiate focused mainly on employee:Conclusion Key investment initiate focused mainly on employee.training and TQM.training and TQM

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OverallStrategy

OverallStrategy

Key Decision MakingFactor  Performance

Highlight

PerformanceHighlight

KeyTakeaway

KeyTakeaway

FutureDirection

FutureDirection

Optimal Return Investment

Weekly Competitor’s Move

 Economic Indices

Strategy Map: Relationship between performance measurement and profitability

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Conclusions

Conclusions

Performance

HighlightKey

Takeaway

KeyTakeaway

Key Decision-MakingFactor 

Key Decision-MakingFactor 

OverallStrategy

OverallStrategy

Experimental Adjustment Adaption

-Q1 Q2

Q3

Imitating the success – allocated investment according to the winner’s KPIs

Focuses on Advertising (Revenue)and TQM (Cost)

Learning Curve Snapshot

 – direct impact – ignore return and investment relationship

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Conclusions

Conclusions

Performance

HighlightKey

Takeaway

KeyTakeaway

Key Decision-MakingFactor 

Key Decision-MakingFactor 

OverallStrategy

OverallStrategy

Experimental Adjustment Adaption

-Q1 Q2

Q3

Imitating the success – allocated investment according to the winner’s KPIs

Focuses on Advertising (Revenue)and TQM (Cost)

 – direct impact – ignore return and investment relationship

 nvestment in rojects and esulted Profits

CRM ADV PRO VCP SIX TQM INNO PUB BON TRN

Profit Profit Profit Profit Profit Profit Profit Profit Profit Profit

 at 5M investment .17 6M .14 8M .12 8M .20 6M .19 3M .21 2M .12 8M .12 8M .18 6M .25 3M

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Conclusions

Conclusions

Performance

HighlightKey

Takeaway

KeyTakeaway

Key Decision-MakingFactor 

Key Decision-MakingFactor 

OverallStrategy

OverallStrategy

Experimental Adjustment Adaption

-Q1 Q2

Q3

Imitating the success – allocated investment according to the winner’s KPIs

Focuses on Advertising (Revenue)and TQM (Cost)

 – direct impact – ignore return and investment relationship

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Conclusions

Conclusions

Performance

HighlightKey

Takeaway

KeyTakeaway

Key Decision-MakingFactor 

Key Decision-MakingFactor 

OverallStrategy

OverallStrategy

Experimental Adjustment Adaption

-Q4 Q6

-Q7 Q8

Underestimate economic index upside. Taking too conservative approach.

Maximize profitability from training and TQM and invest the rest in advertising tocapitalize from economic boom. Counter the gambling effect.

Learning Curve Snapshot

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Conclusions

Conclusions

Performance

HighlightKey

Takeaway

KeyTakeaway

Key Decision-MakingFactor 

Key Decision-MakingFactor 

OverallStrategy

OverallStrategy

Experimental Adjustment Adaption

-Q4 Q6

-Q7 Q8

Underestimate economic index upside. Taking too conservative approach.

Maximize profitability from training and TQM and invest the rest in advertising tocapitalize from economic boom. Counter the gambling effect.

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Conclusions

Conclusions

Performance

HighlightKey

Takeaway

KeyTakeaway

Key Decision-MakingFactor 

Key Decision-MakingFactor 

OverallStrategy

OverallStrategy

Experimental Adjustment Adaption

-Q9 Q12

•Economic downturn

•Focus on cost management (Training & TQM) and strengthen customer satisfaction.

•Attempt to cut expense by reducing spending

•Excluded Investment: Innovation Project and Bonus Bank Project

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Conclusions

Conclusions

Performance

HighlightKey

Takeaway

KeyTakeaway

Key Decision-MakingFactor 

Key Decision-MakingFactor 

OverallStrategy

OverallStrategy

Investment Strategy

Focus on statistic consistency of team’s performance

Invest in dummies as hedging strategy

+t top four teams in perform well in the past period shows consistency

’ve group s attitude and attention given to simulation process

 ourselves against economic recession and risk of loss in investment t in Company 6 to ensure positive return

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Key TakeAway FutureDirection

FutureDirection

Key Decision-MakingFactor 

Key Decision-MakingFactor 

PerformanceHighlight

PerformanceHighlight

OverallStrategy

OverallStrategy

Key Takeaway

1. Applying performance measurement to a visual statistical tool to make

better decision in the future

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Key TakeAway FutureDirection

FutureDirection

Key Decision-MakingFactor 

Key Decision-MakingFactor 

PerformanceHighlight

PerformanceHighlight

OverallStrategy

OverallStrategy

Key Takeaway

2. In forecasting competitors’ next move, we conclude that it’s better to

make investment decision by looking at their short-term past decisions,

but not long-term.

Rationaleq ,Long term performance speaks very little and is subject to a lot of speculation

qq Economy condition is different over the long

.run causing volatility

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Key TakeAway FutureDirection

FutureDirection

Key Decision-MakingFactor 

Key Decision-MakingFactor 

PerformanceHighlight

PerformanceHighlight

OverallStrategy

OverallStrategy

Key Takeaway

3. In reality, more long-term initiatives should never be overlooked

thus more initiative should be focus towards long term investment

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FutureDirectionKey TakeA

Key TakeAway

OverallSt t

OverallStrategy

Key Decision-MakingFactor

Key Decision-MakingFactor

PerformanceHi hli ht

PerformanceHighlight

Future Direction

• Don’t compromise long-term growth sustainability with short-term

gains; allocation of budgets need be balanced.

• Continuously revise investment plan by forecasting future

economic situation and considering other external factors such as

changing customer expectations.