7/31/2019 Non Range ATP Process v5
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DIRECTORATE GENERAL OF SYSTEMS & DATA MANAGEMENT
www.icegate.gov.inwww.cbec.gov.in
CENTRAL BOARD OF EXCISE
& CUSTOMS
Local Area Network (LAN) Project
Testing of Equipped LAN at other than Stand-alone Ranges
&
Operational Training on installed LAN equipment
http://www.icegate.gov.in/http://www.cbec.gov.in/http://www.cbec.gov.in/http://www.icegate.gov.in/7/31/2019 Non Range ATP Process v5
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PricewaterhouseCoopers
Directorate General of Systems & Data Management2
Slide 22 11-Aug-12
Contents
ATP
Roles
Process and Support
Product Testing
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ATP and Roles
ATP (Acceptance test process) : This process involves seriesof standard agreed tests to establish the following with
respect to the LAN infrastructure deployed at CBEC offices :
Verification of BoM Installation Quality Checks
Functionality Check of the equipment installed
LAN connectivity and integration with WAN, (if installed)
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Roles
HP: Hewlett-Packard is the Lead Service Providerimplementing the CBEC LAN Project
PwC: PricewaterhouseCoopers is the Project Manager for
the project and would carry out the Acceptance Testprocess. PwC/their outsourced representatives from CMSwould be visiting all sites to conduct the tests.
Lead Nodal Officer ( in charge of the building) is
expected to facilitate the acceptance process and sign offon the Acceptance document immediately aftercompletion. He would coordinate with other co-locatedCBEC offices to facilitate ATP on scheduled dates.
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Process and Support Prior information would be provided to lead Nodal Officer ( 3
days in advance) regarding scheduling of ATP. Changes in theproposed dates may be minimised to enable overall adherenceto project schedule .
ATP would be carried out by PWC and HP representative inpresence of Lead Nodal Officer or his nominee (s) ( sinceadherence to schedule is necessary).
The team visiting for ATP from PWC and HP would brief thelead nodal officer / nominee (s) about processes,documentation and steps.
Any queries or clarification by CBEC officer during ATPprocess would be answered by local PWC and HP teams.Other queries may be escalated immediately to central
teams of M/s PWC/ HP. ATP activities may take one day or more ( according to the
size of the location). Local assistance would be requestedaccordingly.
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Process and Support contd.
During ATP operations of various products wouldbe demonstrated and on-site training provided by HP.
IT in-charge of the building should also be part of
the process. If possible electrical in-charge may also
be included.
Lead Nodal officer needs to sign-off on the test
results and ATP documents. Any minor observations
may be noted at time of sign off on the ATP documentitself.
A copy of ATP report would be provided to Nodal
officer for his reference and records.
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General Instructions regarding Product
Testing ( Details as per ATP document)
Thin Client
Check for Physical damage, if any and record .
Switch ON the thin client
Enter User Name and Password provided by HP Personnel
Check for application access e.g. ACES.
Printing through Network laser/line Printer and/or directly connected
printer (deskjet)
Check for physical damage, if any and record
Switch ON the Printer
Create a test page in Open office installed in Thin Client
Fire a Print out on the Printer configured
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Scanner
Check for Physical damage, if any and record Switch ON the Scanner
Take any document scan and save the document
Open the document to verify if the scanning was
performed properly
Print Server
Check for physical damage if any and record.
Switch on the server Check general functionality
Simultaneously Fire Printouts from more than one Thin
Client to test the functionality of Print Queue.
Product Testing contd.
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Power Equipment
Different sets of acceptance process has been formulated
for sites
- With DG and UPS
- With UPS only
The appropriate test process is to be chosen andconducted.
The test process is designed to establish the following :
Out put voltage of DG and UPS at various stages.
UPS Battery backup time of 15 minutes. Un-interrupted power supply change over.
Auto start/shut down of DG in case of power failure.
Manual start/shut down of DG.
Product Testing contd.
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Contact Details of Central TeamsHP
Landline: 011- 26877966 for the ATP and training period
ForHardware :- Akshat Sinha : email : [email protected]
- Suresh Lodhi : email : [email protected]
ForNetworking:- Ravinder Kumar : email : [email protected]
ForUPS and Diesel Generator sets:- Debashish Dutta : email : [email protected]
PWC- Landline : 011-24121419- Abhik Chopra : email : [email protected]
- Tripti Batra : email : [email protected]
- Cdr Deepak Uppal (Retd) : email : [email protected]
Directorate of SystemsCentral Excise & Service Tax Formations:
Shri Suresh Kumar Additional Director email: [email protected]
Customs Formations:
Shri Yogendra Garg, Additional director email: [email protected]
mailto:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]7/31/2019 Non Range ATP Process v5
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11Slide 11
Operational Training
The objective of this training is to familiarize users with theproducts installed and its usage
This training would go hand in hand with the ATP drill.
Audience:
Thin client/ Printer/Scanner All application users
Diesel Generator/ UPS Admin office or Electrical Vendor in-charge of Electrical system for the building
Print Server/ Switch
Nodal Officer / Officer(s) familiar with IT
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Operational Training Thin Client
Thin Client How to switch ON and OFF
Login into Thin Client
Launch Applications Firefox (Web Browser)/ Citrix client/ Open office
Login in to application
Take Printouts
Basic Troubleshooting Power and LAN cables
Monitor (TFT)/Mouse and Keyboard cables
Powering Issues/ Keyboard or Mouse detection
Check for Internet Protocol (IP) address
LAN Connectivity testing
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13Slide 13
Operational Training Network Printer
Network Printer
How to switch ON and OFF
Loading of Paper
Take Test Printouts
Basic Troubleshooting Power and LAN cables
Check for Internet Protocol (IP) address
Removing Paper Jam
Toner replacement
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14Slide 14
Operational Training Deskjet Printer
Deskjet Printer How to switch ON and OFF
Loading of Paper
Take Test Printouts
Basic Troubleshooting
Power and Universal Serial Bus (USB) cables
Removing Paper Jam
Toner replacement
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Operational Training Scanner
Scanner How to switch ON and OFF
Loading of Paper
Scanning a document
Basic Troubleshooting
Power and Universal Serial Bus (USB) cables
Removing Paper Jam
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17Slide 17
Operational Training - Switch
Switch Bring to notice of Nodal officer the location of switches
Handover the Rack Keys
Identify a switch
Basic Troubleshooting
Call Helpdesk for troubleshooting
Power and LAN cables connection
Login in to Switch
Identification of what is Console Cable and what purpose it is to be used
How to switch ON and OFF switch in case instructed from Helpdesk
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18Slide 18
Operational Training Diesel Generator
Diesel Generator How to switch between Auto and Manual mode
Manual Starting procedure
How to check for Diesel (Fuel Tank) available status
Oil status
How to read Voltage and Current meter reading;
Basic Troubleshooting
Call Helpdesk for Troubleshooting
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19Slide 19
Operational Training UPS
UPS Identify Input and Output Isolators
ON and OFF position of Isolators
How to read errors or notification on UPS LCD (there is a display on the UPS)
screen
Basic Troubleshooting
Call Helpdesk for Troubleshooting and narrate the error on the display
If Electrician is present: Check for Input and output voltage
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