Efficy CRM Presentation
15
Centralize all your data and get a 360° customer view allowing to run your business in a simpler and quicker way than ever before.
Transcript of Efficy CRM Presentation
Centralize all your data and get a 360° customer view
allowing to run your business in a simpler and quicker
way than ever before.
A glass of water in the desert of CRMs
Efficy Objective
“Help companies to do better business in an increasingly
complex and international economic environment”
Statements
It costs 5-10 times as much to acquire a new customer as it does to retain an existing one
It is not possible to make a good decision if we do not have the right data,
however smart we are
Most companies lose 50% of their customers in 5 years
(Harvard University)
Companies can boost profits by almost 100% by retaining just 5% more of their customers.”
Harvard Business Review (Reicheld & Sasser)
Management challenges
Manage
overwhelming
information
Difficulties in maintaining
customers loyal
Trouble in managing
the workforce
efficiently
Getting the right
information for
decision making
Benefits
Gain new customers & Increase customer satisfaction and loyalty
Acquire the right information for better decision
Monitor sales efficiency
Automate the workflow process: Save time & Avoid mistakes
In a nutshell…
Make your work easier
Increase your profit
Efficy in a nutshell
Customers Employees Revenues
The number of employees at Efficy has
increased significantly over the years.
Between 2008 and 2014, the company
grew from 20 to 80 employees
1800+ customers worldwide, with an
average of 1 new customer every day
k€
Global Presence
Subsidaries
Partners
Representatives
Strengths
K.I.S.S.
Responsive
Design
Customizable
Zero
Maintenance
Architecture
MultilingualAvailable languages
• Amazingly fast!
• Easy to use
• Custom lists and views
• “Google Search” function
• Highly secured database
• Adapted to your needs
Modern & Ergonomic
Efficy’s concept Basic entities• Companies
• Contacts
E-Collaboration• Action (Tasks)
• Shared agendas
• Documents
• Extranet
Added Values• Profiling
• Marketing
• Sales Opportunities
• Projects
• Helpdesk
• Xtendable
Back Office• CTI
• Integration: API’s .Net, Java + SOAP
Responsive Design Integrations
Interface
A few references…
Thank you for your attention!
www.efficy.com
Efficy SA-NV
www.fb.com/efficy
@efficy_crm
