Presentación: construyendo un gobierno digital
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Transcript of Presentación: construyendo un gobierno digital
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Hola Carlos. Aquí en el Departamento del Trabajo lamentamos que haya perdido su empleo.
Ya activamos su seguro por desempleo. Su primer depósito se reflejará en unas horas. Le deseamos el mayor éxito en encontrar un trabajo. Sientase en la confianza de responder a este mensaje con alguna duda o pregunta.
Recuerda, estamos aquí para ti!
Cordialmente,El Estado Libre Asociado de PR
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Implementation is no longer a phase, it’s a process. And that process is called Delivery. Delivery is the continual process of understanding and meeting user needs.
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Implementation happens once, delivery happens everyday. Implementation is about a sticking to the plan, delivery is about discovery. Implementation is complicated, delivery is simple (it’s really hard! But simple)
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So over the past year, we have started everyday with the same goal: Understand and meet user needs. That’s it. Every day. Over and over. And I want to show you what that looks like.
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Como le hacemos llegar rutas a los ciudadanos, como mejoramos el servicio.
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UK and USA Goal #1
• Highly Technical leadership at the top. “The Best for the Job, Period”
• Build a universal ID recognizer
• New procurement for micro-services
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“We are not being BOLD enough”
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“Not nearly BOLD enough!”
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“NOT EVEN CLOSE!”
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We are not here to change Government websites, we are here to change Government
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The first nation to create new institutions that make the most of the internet will win BIG
If you genuinely reshape government to have institutions of the internet era, they will provide a new foundation and digital infrastructure for your whole nation to support new enterprise, new cultures, new organizations that were previously unimaginable.
GPS example
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GSA
STATETREASURY
EDUCATION
VA
DHS
ENERGY
DOD
DPC NSC OMB OSTP
2012
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GSA – 18f
STATETREAS
EDUCATION
VA
HHS
ENERGY
DOD
DPC NSC OMB OSTP
2013
USDS
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GSA
STATETREAS
EDUCATION
VA
HHS
ENERGY
DOD
DPC NSC OMB OSTP
2015
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White House
Agency X / SBA
GSA 18F
USDS
Secretary
Deputy Secretary
Chief Dev OfficerChief Technology Officer
Chief Innovation Officer
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Goal?Sustainable, long term, technologically enabled change
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How?• “The best for the job,
period”• New legal structures
(PS614)• Focus on DELIVERY• “Air Cover”
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How else?Lobby for USDS presence inside Fiscal Control Board for Puerto Rico